Insurance bad faith is what we call a violation by an insurance company to treat their policy holder with the proper protocols and requirements that Florida law requires. There is a doing of good faith that insurance companies have to use when they’re dealing with their policy holders. If a company doesn’t respond to a claim in a timely manner, doesn’t reasonably investigate the claim, or denies benefits when they should have paid, those are all things we call acting in bad faith. You can then bring what’s called a bad faith insurance lawsuit.
Cristina Pierson is a board certified business litigation specialist with the Law Firm of Kelley | Uustal. She represents policy holders who have filed lawsuits against insurance companies who have wrongfully denied their benefits or underpaid on their claims.