In Florida, policy holders have certain rights. Insurance companies need to:
- Communicate clearly and in a timely manner,
- They need to be investigative of the claims that you filed,
- and they need to pay claims when their obligations to do so arise.
Make sure when you’re dealing with your insurance company that they communicate with you in writing, that they’re accurate and complete in their descriptions, and that you ask questions when you don’t get the answers that you believe you deserve.
Cristina Pierson is a board certified business litigation specialist with the Law Firm of Kelley | Uustal. She represents policy holders who have filed lawsuits against insurance companies who have wrongfully denied their benefits or underpaid on their claims.