What steps should a policyholder take if they suspect bad faith insurance practices?
The policy holder should take some steps if they suspect insurance bad faith practices. One of the things you can do is keep very detailed records. You want to write down when you’ve spoken to the insurance company, what they said, and keep a log of that information.
If you have pictures, all of these materials should be kept in a safe place. And lastly, if you suspect somethings wrong, ask questions by contacting an attorney who’s experienced in insurance coverage matters.
Cristina Pierson is a board certified business litigation specialist with the Law Firm of Kelley | Uustal. She represents policy holders who have filed lawsuits against insurance companies who have wrongfully denied their benefits or underpaid on their claims.